India’s Best Online Customer Relationship Management Software
EZCRM is your go-to Customer Relationship Management Software that helps you keep track of your customers to be able to manage them effectively.
What is CRM
Customer relationship management (CRM) is a piece of software which acts as the gateway for your customer into your business. It takes care of managing the new leads, following up with potential customers through your sales pipeline and helps you convert a lead into a customer.
A good CRM doesn’t stop here and it further takes care of managing your relationship with the existing customers too.
Why EZCRM is Special?
There are many CRM softwares available in the market but none is quite like EZCRM and for obvious reasons! We provide you with a higher number of features at a much lesser price as compared to other softwares. EZCRM continues to grow with your company, providing the best value for money. Your customer related stress would be taken care of by our software which does all the tedious record maintaining tasks for you!
Not Just CRM, EZCRM is Much More!
Email Campaigns
The system provides functionality to use unlimited sets of SMTP clients and unlimited emails to send your email campaigns The best part is that the email delivery is done in such a way that the emails find their way to the customer’s inbox. The emails are dynamic in nature and can take a distinct subject for each of the email, thus avoid getting moved to spam folders.
Quotation Management
EZCRM allows you to create quotations from the system itself. It is not just a simple quotation creation, the user can attach the files received from the customer at the time of interaction in the first stage. Users can also attach additional files from the system itself.
Live Meeting
As we know in today’s testing times of Covid, social distancing is the buzzword and everyone is looking for interaction with customers as well as the internal team online itself. EZCRM provides online meeting functionality too, which enables you to directly have a video or audio call with your customer without using any third-party application.
Set Reminders for Follow-up
You can now set reminders to follow-up with the customers and you’ll be reminded about it.
Reduce Lead Response Time
Automated lead assignment to the agents can be assigned with immediate notifications.
Send Bulk Email or SMS
Keep in touch with all the leads by sending bulk or individual messages or emails with just one click.
Ticket Management
As we mentioned earlier, a good CRM not only helps in the conversion of a lead to the customer but also takes care of an existing customer. Therefore, we feel that ticket management is a feature which every CRM should have.
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Notification Management
Along with lead tracking, EZCRM facilitates notifications management as well. Employees can send real-time notifications to leads from Whatsapp, Email, and SMS and can view the notification history whenever required, EZCRM software does the job for you!
EZCRM Mobile Application
EZCRM comes with an android mobile application which is equipped with all the features and lets you do all the tasks from your phone from anywhere in the world. You get all the reminders on your phone and can check the status of your leads right there on your phone. Ours is the best CRM software in India.
EZCRM FEATURES
EZCRM is a flexible and scalable Customer Relationship Solution which is designed to grow with your company’s growth. EZCRM ensures elimination of all your worries related to leads and assists you in your company’s growth by building better relationships with its customers.
Lead import from Facebook
Unlimited Status Management
Follow Up Reminders
Email Campaigns
Multiple SMTP Configuration
Lead capture from Multiple Source
Ticket Management
Notification management
Access to User Logs
Lead Generation from the Website Contact Form
Lead Import from IndiaMart
Multi-user
Status Updates
Quotation Management
Round Robin Lead Assignment
Add an attachment with each lead
Lead Status Tracking
Agent-wise Report
Multi Location Access
Create Whatsapp, SMS, Email Template
Bulk Lead Upload
Android Application
Call Logs In the Panels itself
Cloud Based Solution
Auto Lead Assignment State Wise
Multiple Reports
Reporting and Analysis
Create Live Meeting
Add Attachment for Quotation
Auto Lead Assignment Product Wise
Managing your customers doesn’t have to be hard.
Every business is racing towards increasing their numbers and a customer relationship management software helps you get there faster while avoiding any obstacles and hurdles. Managing customers can be a headache when you have to manually input all the things and take care of each and everything on your own. EZCRM assists you in all these things while building personal and effective relationships with your customers which helps you serve them better and in turn increase your revenue!
OUR MISSION & VISION
Our Mission
is to help each and everyone from the beginning who can get benefited with the use of Information Technology in their regular business activities. We believe in growing together for the betterment of individuals with the help of information technology.
Our Vision
is to enable various business entities to migrate from brick and mortar world to the digital world, which can assist them to expand their business and improve their current business process. We also strongly follow and abide by our values which are CLASS